Facebook is great to get you recommended and found but a website helps share more about what you do, gathers leads, looks professional and can allow you to manage your customers (with the backend features).  For Trades Websites that get you customers BOOK A CHAT WITH US Your sidekick Every tradesperson we meet tells us they need a website - the plumber, heating engineer, window installer and window cleaner! Facebook is great to get you recommended and found but a website helps share more about what you do, gathers leads, looks professional and can allow you to manage your customers (with the backend features). If you're after more features then we can add the ability to take bookings and for you to blog (great for before and afters of your handy work). Here's an example of one of our sites for an electrician: www.ukevinstallations.com Get in Touch (email) key features Look Professional A website shows that you mean business. Help manage your business The backend of our usual systems has a range of features such as keeping customer details and notes. Extra support available Going on holiday and need backup? We can help. case study UKEV Installations are an electric charging point charger installation business. We supported them with all aspects of startup support including website, branding, email setup, registration with key partners and provide continued marketing and admin support. BOOK A CHAT WITH US

ESME Creative builds recurring membership and subscription systems for use in a range of settings including fitness, communities, and repeated services. Collect recurring payments Want to take membership fees for your club or society? Easy peasy! Our solutions allow you to take payments on recurring intervals (for instance, each month or year) and support fitness instructors, sports and life coaches and membership organisations to develop consistent income streams and retain more clients/participants. Not sure everyone will use the system? Don't worry you can add offline members and payments to the system easily (if you choose to keep all the admin together). MEMBERSHIP systems Offer membership tiers...and trials Create the membership tiers that work for you - Gold, Silver, Bronze; Free or Paid; VIP and Budget - the choice of wording and pricing is yours. Our system will also let you offer free trials for a try-before-you-buy experience. Link subscriptions to features So that your system can be extra clever, it will require subscribers/members to create a login (so it knows they've paid up). This opens up lots of opportunities - to offer certain content to subscribers, to offer reduced event tickets, to allow them to book certain services for no cost. Don't worry about forgotten logons and passwords - the system takes care of most of those queries! And, if your client cancels then they will lose access to your membership benefits and features (a good incentive for anyone to keep going!). Hello Members Did a bespoke Members Area feel that far away! It's absolutely within reach. We've helped clients to make these sing and dance with lots of additional members only features. From members-only resource libraries, to shopping wish-lists to fancy self-service features such as being able to book and cancel sessions. Practical applications Here's how our systems are being used by real organisations: Our client, a co-working project for UK military spouses, use membership subscriptions to manage members. Members pay once annually to access the booking system for hot desks. The membership also gives them access to a host of member-only benefits such as free business advertising, a resource library, and discounted events - all driven from whether the membership is active or not. Our client, a Languages Tutor, offers a subscription service to support clients to engage in a learning community. BOOK A CHAT WITH US

FindBookPay design graphics for websites such as logos and branded icons. We also produce documents, flyers, infographics and reports for charities, projects and businesses. Based near to Swadlincote and Burton upon Trent (Staffordshire/Derbyshire). GRAPHICS If you're in need of a logo, information pack, menu, annual report or social media posts that says 'Wow' more than 'Word' then we can help. We use a range of publishing tools including professional vector software to suit your needs and budget. We also provide a range of training graphics for course handbook, websites and online/virtual learning platforms, as well as digital badges.

Our desk booking systems are easy to use and did you know that if you're already paying for a Wix Website then the ongoing costs are zero, nothing - free! Just pay for our time to setup the system and to train you (if you so wish) and you're sorted. Desk Booking Systems in the UK Bespoke desk booking systems BOOK A CHAT WITH US Bespoke but budget Our desk booking systems are easy to use and did you know that if you're already paying for a Wix Website then the ongoing costs are zero, nothing - free! Just pay for our time to setup the system and to train you (if you so wish) and you're sorted. Get in Touch (email) key features Bespoke on a budget Working with you to build the perfect yet affordable system. Reminders as standard Our solutions send auto-confirmations and booking reminders to your clients. Take Payments Too Want to charge at the time of booking? No problem. case study The Military CoWorking Network Desk Booking System When we were asked to build a desk booking system for an international hot desking pilot we were a little nervous! We knew a system to book a desk was easy but to build one for over 1000 people across several countries with around a dozen offices and over 70 desks was scary. But we did it - and we learned a lot. BOOK A CHAT WITH US

We've supported a number of local businesses in and near Swadlincote to have a website their business deserves. We're community-minded and volunteer each week for local charities and support local marketing projects pro-bono where possible.  Web Design in Swadlincote Local to you BOOK A CHAT WITH US Ey Up Me Duck We've supported a number of local businesses in and near Swadlincote to have a website their business deserves. We're community-minded and volunteer each week for local charities and support local marketing projects pro-bono where possible. Get in touch or let's perhaps meet for a coffee in Swadlincote to discuss your web design needs. Examples: Sweetpeas Florists (Stanton): http://sweetpeasflorists.com/ Derbyshire Home from Hospital: https://www.dhfh.org.uk Perry's Pet Supplies (Stapenhill): https://www.perryspetsupplies.co.uk Stanton Village Hall: www.villagehallstanton.com Get in Touch (email) key features Local Support We're just on the doorstep -perfect for working together on your business and website goals. Competitively priced Time and time again, our feedback remarks on our prices. We don't add huge markups - we just cover our time (and there's no posh agency office to cover bills for) More than just websites We can help with booking systems, reservation systems and lots more. Great if you're a Swadlincote restaurant or coach. case study Perry's Pet Supplies had developed their own Wix website but traffic and converting visitors to sales had scope for improvement. Working with the owner, we made visual improvements, improvements to the customer journey and calls to action and made the site more consistent (which did a lot to enhance credibility). One happy site owner and lots of amazing improvements to sales (revenue increased 7-fold), time on site and traffic (all traffic increased 5 fold). BOOK A CHAT WITH US

Website Revamp and Extension | Our client had won funding to continue to develop their website. They needed to extend the site into walking holidays, improve the SEO of the site, and add a bookings process. CLIENT EXAMPLE National Forest E-Bike Holidays Website Revamp and Extension THE BRIEF Our client had won funding to continue to develop their website. They needed to extend the site into walking holidays, improve the SEO of the site, and add a bookings process. TAKE A LOOK 1/1 WHAT WE DID Refreshing the look and feel of the entire website including a new home page, structure, additional imagery and ensuring it was mobile and tablet optimised. Creating a holiday tour catalogue Added a booking process with deposit request. Adding SEO detail. Adding a new Walking Holiday section https://www.ebikeholiday.co.uk THE IMPACT Our client just had a great booking season with feedback that their site is easy to use. Their conversion rates are high. We continue to work with this client. TESTIMONIAL GET IN TOUCH For a free no-obligation discussion about your digital or website needs, then please book a call with us or email to enquire. BOOK A CHAT WITH US

Reduce no-shows and time spent taking bookings.  Our system will let your clients find a service and time that works for them and book and pay (or just take a deposit) online.  The backend of the system will allow you to manage your client contact details and health waivers, with other options such as noting patch test results and colours. Your staff can maintain their own diary and block out time for holidays too. For Beauty Salons Client self-service solutions BOOK A CHAT WITH US Reduce time and no-shows Reduce no-shows and time spent taking bookings. Our system will let your clients find a service and time that works for them and book and pay (or just take a deposit) online. The backend of the system will allow you to manage your client contact details and health waivers, with other options such as noting patch test results and colours. Your staff can maintain their own diary and block out time for holidays too. Get in Touch (email) key features Take Bookings We'll provide a booking system that works with online calendars. Add a range of services and staff members at no extra cost. Take Deposits Limit no shows by taking deposits. Clients who self-book can leave a deposit at booking or you can request the payment using your system. Self-service Let your clients book the time that suits them. You can also reward automatic loyalty points. The system will also appointment reminders! case study Working with a microblading professional, we were able to create a booking process that supported them to gain health waivers, take deposits, send reminders, and remind clients of follow-up appointments. We also helped improve their SEO leading them to be on the first page of their local search results. BOOK A CHAT WITH US

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Managing a venue such as a hall, scout hut or community centre can be time-consuming! A self-service booking website can reduce the admin burden and increase booking revenue. Take a look at www.villagehallstanton.com for an example of what we can do. The site takes bookings and payments.  Take venue bookings Let your hirers self-serve BOOK A CHAT WITH US Managing a venue such as a hall, scout hut or community centre can be time-consuming! A self-service booking website can reduce the admin burden and increase booking revenue. Take a look at www.villagehallstanton.com for an example of what we can do. The site takes bookings and payments. Get in Touch (email) key features Take online payments Self service payments Low-touch bookings Bookings require minimum effort Automatic reminders Need to send extra information such as safety handouts? No problem. case study Our work on a Village Hall website is a relevant example. The site not only advertises the hall (and picks up a lot of Google search traffic), but the public can search hire availability and book and pay instantly online. www.villagehallstanton.com BOOK A CHAT WITH US

Learn more about FindBookPay, Wix Designers and Marketplace partners based in Derbyshire, Midlands, UK. FAQs Learn more about how we work. Who are ESME Creative? Our former name (we're mid a rebrand!) now FindBookPay. We are a Derbyshire-based website and design agency led by Dr Tracey Wond. Whilst Tracey principally takes care of most of the design work, we also work with trained Associates where their time or expertise is needed. Why use a Wix designer? What does 'Wix Marketplace Partner' mean? Do you work on existing Wix websites? Tracey: Why I love what I do?

Learn more about FindBookPay. We are a creative and strategic consultancy based on the Derbyshire-Staffordshire border. We work professionally to provide marketing and management support to charities, nonprofits and SMEs. ABOUT FINDBOOKPAY FindBookPay (formerly ESME Creative) design and build systems and websites that meet the varying needs of small and medium businesses. We're particularly popular amongst public and charity-based projects given our credentials and background working with these clients and as a data protection and accessibility savvy Wix partners. We've worked with a range of businesses including coaches, florists, travel agencies, membership organisations, council-funded projects, village halls, charities, partnered projects, pet shops, food and home shops, construction and trades. From providing a simple window to your business, to online stores, blogs, booking systems and events platforms. Lead Consultant, Dr Tracey Wond, has a PhD in Business and works with clients to not only ensure their websites look good but that the business processes underpinning them are optimised and efficient for both you and your clients and visitors. Where we began Originally trading as ESME Creative, we began as a part-time venture in 2016 to support community organisations to develop their branding. Organically, ESME Creative expanded to support small and medium businesses, and became a viable business in its own right. Today, we have a range of clients on our books from charities to construction firms, to crafters, to florists. We've not lost our roots and support a range of community and charitable organisations through a range of pro-bono and reduced price projects. In September 2022, we rebranded and FindBookPay came to be. It reflects the purpose of our work with clients - supporting them to get Found Online, Booked, and Paid. More about Tracey. Dr Tracey Wond is the Director and Lead Consultant of FindBookPay. She has spent much of her working life in the University sector where she became a Head of Research in a business school - although she worked outwardly into organisations and local authorities/public bodies a great deal too. Tracey has board level experience as a trustee, former non-profit Director and private sector and university leadership roles. Following the success of ESME Creative and her passion for more creative ventures, Tracey left the University sector in 2020. Tracey has built websites for over 10 years and self-trained in a range of design packages before pursuing a Diploma in Graphic Design. Building ESME Creative and now FindBookPay up to reach the highest level of Wix partnership. Today, she and ESME Creative engage in continuing professional development to ensure we're at the cutting edge of Wix and website developments. Tracey's research work in business subjects has been published in a range of international business journals, books and at international conferences. She has also worked (and continues to work) with a range of national and international organisations on strategic aspects of their business, business planning and performance monitoring. She also has a PhD in Business. Outside of work she enjoys spending time with her family and cycling. Derbyshire-based. FindBookPay are based on the South Derbyshire/Staffordshire border and serve the UK and Beyond. We conduct most of our client meetings over video conference. Alternatively, we meet in person or at venues over coffee. We also provide coaching and facilitation at workplaces across the UK. © 2022. FindBookPay. Privacy Policy. Terms of Use. Tracey Wond t/a FindBookPay, Fernlea, Bridle Lane, Stanton, Burton-upon-Trent, Derbyshire, DE15 9TQ We take your data protection rights seriously and are registered with the ICO: ZA801853. Fully insured

ESME Creative have helped a range of organisations in beauty, hair, coaching and events to build booking systems. Learn more... Booking systems Free your time Wouldn't it be great if your clients could book their own appointment times? Fewer phone calls and messages out of hours! We've built booking systems for co-working hubs, salons, sports/fitness and community centres, research/interview teams, coaches and service teams - saving time, reducing stray enquiries and increasing revenue. Our booking systems let your clients find dates and times and you can set your team up to have their own calendar with bookable sessions. New appointments will be automatically added to your calendar too! It's also easy to manage bookings on the go with a supporting app which allows for check-in and automations to be built (for instance an email asking for feedback from your client a few hours after you've checked them into their appointment). Take payments Our system gives you the flexibility to choose whether clients pay in full, in-person or leave just a deposit when they book. This provides you with the certainty of participant numbers and income. Our systems work with leading card and payment providers such as PayPal, Sumup, Square, Worldpay and Stripe. All payment providers charge a small fee (usually a percentage and processing fee) but these are usually under 2% and weighed up against losing clients and the time saved is usually worth it. Don't worry, we can help you with the myriad of options. Links and Reminders Your clients will receive reminders of their class or appointment via text (optional) and email. This helps to reduce no-shows and can remind them of any important instructions. Working from home or online all or some of the time? Why not have your system send an automatic Zoom link to your participant(s). Sleek and time-saving! Manage your bookings Have a client who might not be able to use your system? You can manually create their booking so that it still goes into the calendar and can't be booked by anyone else. You'll also have flexibility to block out time in your calendar (for instance if you've a dentist appointment) and your staff can manage theirs too. You can also manage appointments on the go with a handy app. Worried someone might book last minute? Don't worry you can set limits to prevent late bookings. Practical applications Here's how our systems are being used by real organisations: Our client, a co-working project for UK military spouses, can now let service users book 79 flexible working desks across 12 locations. To deal with this manually would require more admin support that the project couldn't afford so this proved a cost-effective solution. Our client, a children's shoe fitting franchise, now supports all franchisee fitters to take online bookings for fittings. Fittings are done at a variety of places. Our client, a Life Coach, allows new clients to book their own time for coaching sessions. A past project, working with a university project, involved building a project website to showcase the project, allowing participants to contribute to the research, access the survey and book an interview with the interview team. BOOK A CHAT WITH US

New website and email setup | Our Client wanted full scale support to setup the online version of their business. This included setting up a website, email accounts for employees and internal tools to help their business run. We continue to be retained by this client 9 years later. CLIENT EXAMPLE KTCS Ltd New website and email setup THE BRIEF Our Client wanted full scale support to setup the online version of their business. This included setting up a website, email accounts for employees and internal tools to help their business run. We continue to be retained by this client 9 years later. TAKE A LOOK KTCS Desktop KTCS iPad KTCS Desktop 1/2 WHAT WE DID Website development Logo design Email setup Cloud storage setup Online business management/virtual admin support. https://www.ktcsltd.com THE IMPACT Our client can get on with their main role and leave all digital aspects to us. TESTIMONIAL We have worked with Tracey for a while now and can't recommend her highly enough. Whilst she's always been reliable in delivering our website, as well as marketing materials, logos etc for the past 7 years. Where she really shines is with her business development and strategic mind - she joins dots and is a real systems thinker. We've been delighted that she's joined us as Interim Director of Business Development for a few days each week and can really see the benefit of having someone with such an improvement-focused mindset. (Testimonial by Kevin, Director, KTCS Ltd) GET IN TOUCH For a free no-obligation discussion about your digital or website needs, then please book a call with us or email to enquire. BOOK A CHAT WITH US

FindBookPay supports organisations to adopt off-the-shelf solutions to organise their online or in-person events. This might include a community meeting, pantomime, professional association event or ticketed music event. EVENTS BOOKINGS AND MANAGEMENT Sell your event We can provide a website solution for your event (in keep with your brand if needed) or the system can be linked from your existing website. Whether your event is a one-off or you run events regularly our system is flexible to you with no future commitment. Ticket sales How will you control pricing, tickets and seating at your next event? We embed off-the-shelf solutions to fit your event and organisation. Our system takes event bookings and payments against a range of ticket types including free or paid tickets. This provides you with a greater overview of sales. You can also set limits on the number of each ticket types available. Tickets are automatically emailed to attendees and attendees can be checked-in on desktop or app. Seating plans Our system gives you and your attendees the flexibility to choose where they might sit at your event. This also provides you with the opportunity to offer premium tickets for premium seat locations (and greater earning potential!) No pulling together guest lists! Your guest list is all ready for you when people book. You'll have full oversight of sales to date and can manage guests running up to the event and when they arrive. This includes being able to message your attendees with important updates. Online events Holding your event online? Not a problem. Video hosting solutions are available. To help manage your event you can assign co-host and speakers. Manage unruly participants by removing them if you need. Online features such as countdowns are available. Or, you can connect your event and event invitation to Zoom which you might be more familiar with. Practical applications Here's how our systems are being used by real organisations: Our client, a Lifestyle and Health coach and influencer, arranges online events to show participants how to live a healthier life. Our client, supports small businesses and uses the events platform to host online guest speaker events. Our client, a Foreign Languages Coach, runs online tuition. By connecting events to a community group/forum (which we also developed), participants can also participate in additional discussion outside of events. BOOK A CHAT WITH US

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You might think you are looking for a free or cheap website. But have you considered paying monthly for something a little better? A website carefully made around your marketing goals with the cost spread into monthly payments. Great for new business Pay monthly websites Spread the cost BOOK A CHAT WITH US Your website, your way We know that starting your new business can be costly and nerve-wracking! For the design and development of brand new websites, we are delighted to be able to spread the initial cost of your website build into more manageable monthly payments. We do insist on keeping ownership of your website until it's all paid up but you'll have access to manage it (or we can add management into our monthly cost). Our websites can do a lot! From online chat, to forms, to online shops, taking bookings, linking to social media and more! Get in Touch (email) key features Spread the cost Spread the more expensive initial build across 6 or 12 months, or more. Ongoing support Our monthly clients get ongoing support for issues (depending on the support they choose) Our websites rock! Our websites are great value and more affordable than many. We can also support you to see where this fits with your wider marketing strategy. case study Check out our Services and Sectors list for inspiration: https://www.findbookpay.com/all-sectors-and-services/ BOOK A CHAT WITH US

Whatever your coaching type, our systems can provide a range of services to support your business.  Existing coaching clients have benefited from the online membership tiers, content creation tools, landing pages, and bookings services that our systems offer... as well as an appealing website! For Coaches Systems that sing and dance BOOK A CHAT WITH US Feature-packed Whatever your coaching type, our systems can provide a range of services to support your business. Existing coaching clients have benefited from the online membership tiers, content creation tools, landing pages, and bookings services that our systems offer... as well as an appealing website! Whether you require a simple introduction to what you do or a function-packed system we can work with you to develop a solution. Get in Touch (email) key features Versatile A range of functions such as taking bookings, recognising members on different tiers and paywalled content. Easy to maintain Our solutions allow easy hand-off to you. Cost-effective Our solutions use Wix, the ongoing running cost is circa £300 a year - much less than bespoke professional web developers. case study We've supported many coaches and their evolving goals. From developing landing pages for lead-generation, to building membership communities and forums linked to paid subscribers. BOOK A CHAT WITH US

Led by Dr Tracey Wond who holds a PhD in Business and Management our business training services will help you enhance and stay in control of your organisation. Business Support and Training At the start of your business journey? Not only have we been there and done that, but with a PhD in Business, a background in teaching business and after holding several Director roles, Lead Consultant, Dr Tracey Wond is well-placed to support you on your business journey. How we can help We offer a range of services including our business-in-a-box, an all-inclusive support package. Our business training and support includes: Business concept sessions : Discussing your business idea further and helping you to plan a way forward. Critical friendships and listening: Honest reflective chats about how and where your business is going. Branding and design discussions: Supporting you to develop your brand, including exploring colour ways, logo options and brand identity. ESME Creative can deliver your logo and brand design work. Digitising your business: Support to establish a branded email, social media channels (note we do not provide full social media support - this is a specialist area in itself), and online business profiles (including Google My Business). Including support to adopt particular apps and programs including Canva, Trello, Membervault, Google Workspace and Etsy. Website design: Planning, design and delivery of your website on the Wix platform. We're expert Wix Partners. Business problem-solving: Are you stuck with your business and want to chat about where next then feel free to book a call. Blog Business Support: A recent example FindBookPay Team Oct 1, 2021 Newest Article: Mid-life Career Reinvention FindBookPay Team Nov 1, 2020 The Benefits of a Google my Business profile FindBookPay Team Oct 2, 2020 What sort of learner are you? FindBookPay Team Oct 1, 2020 Reflecting for the best you: Be a Star FindBookPay - Business Oct 1, 2020 Formally trained in business up to PhD level Former University business lecturer Particular strengths in strategic and digital aspects of business Experienced working in business support programmes DR TRACEY WOND call Introductory Call Read More 15 min Book Now About Tracey Hi, I'm Dr Tracey Wond. I have worked with international names, and sat on numerous non-profit boards. I've mentored and coached individuals from small business owners to those in big-name organisations including the NHS, Government of Malta, Cabinet Office and Rolls Royce, and worked on a range of strategic and improvement projects. I've done this whilst working in several universities, in roles such Head of Business and Management Research and Head of Professional Doctorates (after working my way up in Lecturer and Senior Lecturer roles teaching business at all levels). I've a Ph.D. in Business and Management and published in academic journal articles, books, practitioner/professional articles and spoken at international conferences across the World. However, I struggled to feel that academia was the best place to develop my research from or that academic outlets would be where my work had the most impact. I was working hard, writing research for other academics and not end users - the business owners, professionals and managers that I wanted to support. I was being asked to edit my work to become less usable, less consumable and more abstract. The more I wrote in blogs, training presentations and self-published PDFs - media more accessible to end users - the more impact I was having. I was being asked to talk at more business networking events, to more organisations, and to input into more projects. In 2020, I moved away from academia to continue to support businesses. I now support businesses big and small to translate research and theory into practice through training and consultancy.